Human Resource Services

Our experience working across multiple different industries has given us an insight and experience in what companies need to have to be 100% compliant in their back office. This area can also be confusing and time consuming when you are not sure where to start.

We offer a range of Human Resource services across New Zealand from creating terms of trades, to individual employment agreements, creating company policies, standard operating procedures and more.

Our experience working across multiple different industries has given us an insight and experience in what companies need to have to be 100% compliant in their back office. This area can also be confusing and time consuming when you are not sure where to start.

We offer a range of HR services across Waikato and Auckland from creating terms of trades, to individual employment agreements, creating company policies, standard operating procedures and more.

Health and Safety
Want to ensure you have robust health and safety process and systems in place to deal with any work-related event, accident, or incident? We have experience working across a broad range of industries and understand company HSE obligations and requirements. In partnership with Safewise, we work with you to provide you with the select items you need, or to build and put in place a full health and safety process. This will give you confidence in knowing you have the resources in place to respond to unforeseen circumstances. We can provide you with:

  • Health and Safety Manual
  • Accident and incident investigation system and procedures
  • Hazard and risk management system
  • Toolbox talk and site inspection procedures
  • Site-specific safety plan
  • Emergency planning and procedures
  • Quality assurance checklist
  • Health monitoring and performance
  • Training and competency
  • All required policies
  • Site audit and reviews
  • Support to gain Safewise Certification

Terms of Trade
Want to have clear terms and conditions in place to protect your business rights, limit potential liabilities and provide a degree of security when dealing with customers? Together with our partners, we can provide your company with detailed T&C to give you the confidence you need when trading.

Employment Agreements
Want to ensure you have a comprehensive EA in place that clearly outlines the employer and employee relationship, rights, and responsibilities? We work with you to understand the type of work you offer employees to provide you with the right contract you require to provide your employees and protect your business.

Job Descriptions
Know what your business needs but having trouble writing out a clear job description? We can provide guidance or services to ensure you have clear job descriptions in place that set out the role and expectations for specific roles.

Standard Operating Procedures (SOP)
A SOP is a set of step-by-step guidelines or instructions compiled by an organisation to show best practices of end-to-end operations. This streamlines a company’s operations and ensures there is a clear flow that everyone from management to on the floor workers follow. We work with your team and management, to scope out this process and put in place an easy to read SOP for everyone to follow.

Hiring and Onboarding Process
This process is key to ensuring

  1. you have hired the right person
  2. new hires are provided the same training and
  3. new hires are integrated smoothly into the company.

We work with you to provide an end-to-end recruitment process to streamline and onboard new hires.

Performance Development and Reviews
We believe that building employees into successful leaders will help you build your business faster. A performance development plan is a tool for improving employee performance. This will help you identify areas of improvement, set goals, measure progress, and outline a plan to achieve objectives for your employees. We can provide you with a stepby-step process to help you develop and follow up with staff.

Disciplinary Process
All disciplinary actions for misconduct must be carried out in a fair process or an employee may have grounds to claim a personal grievance against the employer, costing their business thousands. We can provide your company with a fair step-by-step process to follow, provide training on the different types of misconduct and common mistakes to avoid, and how to use this process.

Company Policies
As your business grows, to secure bigger contracts in the private and public sector your compliance requirements will also grow. We can provide a variety of policies to cover all your compliance needs. For example, Quality policy, Environmental policy, Return to work policy, Complaints handling policy and more. Contact us for more information.

Employment Guidelines/ Code of Conduct
An Employee Manual is a key resource to have in place for all employees to refer to for all their company questions. This can include everything from a company’s vision, mission and values, employee behaviours, dress code, leave entitlements, conflicts of interest and more. We can help build or provide a detailed Employee Manual for your company.

Templates
Want to streamline your services and build employee confidence when dealing with customers? We can provide script template for any part of your business operations. From enquiry scripts, to uncovering customers’ needs, to upselling products and services, to dealing with customer complaints and more. We can provide script templates your team can follow to improve performance and increase sales.